88efb Privacy Policy

88efb is an online casino and sports betting platform operating under the brand name 88efb, accessible at https://88efb.io. The platform is designed to serve adult players in Bangladesh and offers a range of products including cricket betting, live casino games, slot games, keno, and wheel-based games.

For the purposes of this Policy, 88efb is the data controller — meaning we determine the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, please refer to the contact details provided in Section 14 of this Policy.

This Policy applies to all personal data collected through the 88efb website, mobile interface, customer support channels, and any associated platform services. It does not apply to third-party websites or services that may be referenced on the platform.

88efb collects personal data that is necessary to provide our services, verify your identity, process financial transactions, and meet our regulatory obligations. The categories of data we collect are as follows:

88efb collects personal data through the following means:

Direct Collection

Data you provide voluntarily when you register an account, complete identity verification, make a deposit or withdrawal request, contact our support team, respond to a survey, or participate in a promotion.

Automated Collection

Data collected automatically when you interact with the platform, including through cookies, session tokens, server logs, and similar tracking technologies. This includes your IP address, browser type, device identifiers, pages visited, and time spent on each section of the platform.

Third-Party Sources

Data received from identity verification providers, payment processors (such as bKash, Nagad, and Rocket), fraud prevention agencies, and publicly available sources where permitted by applicable law. This data is used solely to verify your identity, prevent fraud, and comply with anti-money laundering regulations.

88efb processes your personal data for the following specific purposes:

• Account Management: To create, maintain, and secure your 88efb account, including verifying your identity and age (21+ requirement) during registration.
• Service Delivery: To enable you to place bets, play casino games, access the slots lobby, participate in keno and wheel games, and use all other platform features.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and card payment channels securely and accurately.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, unauthorised access, money laundering, and other prohibited activities.
• Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming regulations.
• Customer Support: To respond to your enquiries, resolve disputes, and deliver effective, personalised support via live chat and email.
• Responsible Gaming: To monitor your gaming patterns and intervene where necessary to protect your wellbeing, in accordance with our Responsible Gaming Policy.
• Platform Improvement: To analyse usage patterns and technical performance to enhance the 88efb platform experience for all players.
• Marketing & Promotions: To send you relevant promotional offers, bonuses, and platform updates — but only where you have provided explicit consent to receive such communications.

88efb processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is required to perform the contract between you and 88efb — specifically, to provide the betting and gaming services you have registered to use.
• Legal Obligation: Processing is required to comply with applicable law, including AML regulations, KYC requirements, responsible gaming obligations, and financial record-keeping rules.
• Legitimate Interests: Processing is necessary for 88efb's legitimate business interests, including fraud prevention, platform security, service quality improvement, and business analytics — provided these interests are not overridden by your rights and freedoms.
• Consent: Where you have given us explicit, freely given, and informed consent — for example, when opting in to receive marketing emails or promotional notifications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

We may share your personal data with trusted third parties only in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and banking partners — solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and document verification services used to confirm your identity and age in compliance with regulatory requirements.
• Fraud Prevention Agencies: Industry-recognised fraud detection and AML screening services to protect the platform and its players from financial crime.
• Technology Service Providers: Cloud hosting, data storage, and platform infrastructure providers operating under strict data processing agreements that prohibit them from using your data for any purpose other than delivering services to 88efb.
• Game Providers: Software studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised technical data required to deliver their games — they do not receive your identity or financial data.
• Legal and Regulatory Authorities: Where we are required by law, court order, or regulatory directive to disclose personal data to competent authorities.

All third parties with whom we share data are contractually required to handle it securely, to use it only for the specified purpose, and to comply with applicable data protection obligations.

88efb uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device by your browser when you visit the platform.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. The platform cannot function without these cookies and they cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language settings, display preferences, and previously entered information to improve your experience on return visits.
• Analytics Cookies: Used to collect anonymised data about how visitors use the platform — including pages visited, time spent, and navigation paths — to help us improve the overall service.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies are only set where you have provided consent.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may limit the functionality of parts of the 88efb platform. For full details on the cookies in use, please contact our support team.

88efb implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• End-to-end 256-bit SSL encryption for all data in transit.
• Encrypted storage of sensitive account and financial data at rest.
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of platform infrastructure.
• Automated intrusion detection and suspicious-activity alerting systems.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Documented data breach response procedures, including notification protocols where a breach may affect your rights.

While 88efb takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You also play an important role in protecting your account by using a strong, unique password and enabling two-step verification.

88efb retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law.

• Active Account Data: Retained for the full duration of your account's active status.
• Closed Account Data: Following account closure, your identity, financial, and transaction records are retained for a minimum of 5 years to meet anti-money laundering, tax, and regulatory record-keeping obligations.
• Support & Communication Records: Retained for up to 3 years after the last interaction, for dispute resolution and quality assurance purposes.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is promptly removed from active marketing lists.
• Technical & Log Data: Typically retained for up to 12 months for security monitoring and platform performance analysis.

Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be associated with your identity.

As a data subject, you hold a number of important rights in relation to your personal data held by 88efb. These rights are described below:

To exercise any of these rights, please contact the 88efb support team at [email protected]. We will acknowledge your request within 5 working days and aim to fulfil it within 30 calendar days. In some cases, we may need to verify your identity before processing your request.

Please note that certain rights may be limited where 88efb is required to retain or process your data to comply with a legal obligation, or where processing is necessary for the establishment, exercise, or defence of legal claims.

If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an account or provided personal data to 88efb, please contact us immediately at [email protected]. We will take prompt action to investigate and remove the data concerned.

88efb employs age verification measures during the registration process and reserves the right to request supporting documentation at any time to confirm that an account holder meets the minimum age requirement.

The 88efb platform may contain references to game providers and payment partners whose services are integrated into the platform. While 88efb selects its partners carefully, we are not responsible for the privacy practices of third-party services that operate independently of the 88efb platform.

This Privacy Policy applies solely to data collected and processed by 88efb in connection with the operation of the platform at https://88efb.io. If you interact directly with a third-party service outside the platform, that service's own privacy policy will govern the collection and use of your data in that context.

88efb reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, we will notify registered players via the email address associated with their account and/or through a prominent notice on the platform.

The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data. Continued use of the 88efb platform following the publication of a revised Policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88efb handles your personal data, please contact our dedicated support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, directly within the 88efb platform after logging in to your account.
• Response Time: Within 1 hour during normal operating hours (Bangladesh Standard Time, UTC+6). Data subject requests are responded to within 5 working days.